Privacy Policy
Effective Date: 15 May 2025
Company Name: Docto Ltd
Company Number: 16513490
Address: 196 High Road, Dept 5950, Wood Green, London, N22 8HH, United Kingdom
Email: info@docto24.eu
Website: https://docto24.eu
1. Who We Are
Docto Ltd („we“, „us“, „our“) is a UK-based software development company. We design, build, and maintain software solutions for clients and end-users.
We are the „data controller“ of personal information provided to us, which means we determine how and why personal data is processed.
2. What Data We Collect
We may collect and process the following types of personal data:
- Contact Data: Name, email address, phone number, company name.
- Account Data: Usernames, passwords, roles.
- Technical Data: IP address, browser type, operating system, device data.
- Usage Data: Session data for security and account management.
- Communications: Emails, support requests, inquiries.
- Financial Data: Payment and billing data (via our secure payment processor).
3. How We Use Your Data
We use personal data to:
- Provide and maintain our services
- Respond to support or contact requests
- Improve functionality and user experience
- Detect and prevent fraud or abuse
- Comply with legal requirements
Our lawful bases under UK GDPR include:
- Consent
- Contractual necessity
- Legitimate interests
- Legal obligation
4. Sharing Your Data
We may share your data with:
- Our hosting provider (Hostinger) and their subprocessors
- Payment processor(s)
- Professional advisors (lawyers, accountants)
- Authorities if legally required
We do not sell your data.
5. Data Storage & Transfers
Your data is securely stored by Hostinger and its subprocessors. If data is transferred outside the UK or EEA, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place.
6. Data Retention
We retain personal data only as long as necessary for legal, operational, or contractual reasons.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Request data portability
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, contact us at: info@docto24.eu
8. Security
We use appropriate security measures including access control, encryption, and secure hosting practices to protect your data.
9. Third-Party Links
We are not responsible for the privacy practices of third-party websites linked on our services.
10. Updates
We may revise this privacy policy. The latest version will always be available at https://docto24.eu
User Agreement (Terms of Use)
1. Acceptance
By using our services, you accept these terms. Do not use our services if you disagree.
2. Eligibility
You must be 18+ and legally allowed to enter into contracts.
3. Account Registration
You agree to provide accurate information and protect your login credentials.
4. Licence
We grant you a limited, non-exclusive, non-transferable right to use our software and services.
5. Prohibited Uses
You may not:
- Use our services for unlawful purposes
- Reverse engineer, copy, or tamper with code
- Attempt to gain unauthorized access
- Disrupt or overload our infrastructure
6. Termination
We may suspend or terminate access if you violate these terms.
7. Intellectual Property
All intellectual property is owned by Docto Ltd or our licensors. No rights are transferred.
8. Disclaimers and Liability
Services are provided “as is.” We are not liable for indirect or consequential damages unless required by law.
9. Governing Law
These terms are governed by the laws of England and Wales.
10. Contact
Questions? Email us at: info@docto24.eu
Cookie Policy
As of now, we do not use cookies on our website. No tracking, analytics, or third-party advertising cookies are active.